Terms of service
Terms of Use and Conditions of Sale Luxera Skin — https://tryluxeraskin.com IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE ("TERMS" or "AGREEMENT") BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. Your use of https://tryluxeraskin.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the "Website"), which are owned and maintained by Luxera Skin, are governed by the policies, terms, and conditions set forth below. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever. THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW OR IF YOU OPT-OUT. Introductory Offer & Recurring Billing By placing an order through the Website, you acknowledge and agree to the following pricing and billing terms: Your initial purchase is offered at a special introductory price of $14.99 for a 2-tube bundle (Buy 1 Get 1 Free). This introductory price is valid for a period of 24 hours from the time of purchase. After the 24-hour introductory period expires, you will be automatically charged $149.00 for the 2-tube bundle. Thereafter, you will be charged $149.00 every 30 days on a recurring monthly basis until you cancel your subscription. You may cancel at any time before the next billing cycle by contacting us at support@tryluxeraskin.com. Cancellation requests must be received before the next scheduled charge date to avoid being billed for the following period. No refunds will be issued for charges already processed unless otherwise required by applicable law or covered under our Returns & Refunds Policy. 1. Website Use By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms. 2. Privacy & Security Disclosure Our privacy policy may be viewed at: https://tryluxeraskin.com/policies/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms. 3. General Conditions All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it. You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. Luxera Skin reserves the right to terminate your access to the Website if it determines that you do not comply with these Terms. 4. Products Sold for Personal Use Only You agree that any products purchased from Luxera Skin will be used for personal, non-commercial use and will not be resold, redistributed, modified, or exported. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. 5. No Medical Advice; Accuracy of Information The material on the Website is provided for general informational purposes only and is not intended as medical advice or as a substitute for seeking advice from a qualified healthcare provider. The statements on this Website have not been evaluated by the Food and Drug Administration. You should consult your healthcare provider before using any information provided. We do not guarantee that you will accomplish specific health, wellness, or cosmetic results. Individual results may vary. 6. Modifications to the Website and Prices We reserve the right to modify or discontinue access to the Website (or any part thereof) without notice at any time. All product descriptions and pricing are subject to change without notice. 7. Payment All charges are in U.S. Dollars. By submitting payment information, you represent and agree that you are authorized to use the payment method, the information is accurate, you are responsible for any payment card fees, and sufficient funds exist. We are not responsible for fees your bank or card issuer may apply. 8. Order Placement and Acceptance Your order confirmation does not signify our acceptance. We reserve the right to accept or deny shipment for any reason. If denied, you will receive a refund to the original payment method. If we offer subscription options, you authorize recurring billing at the interval shown at checkout until you cancel. To cancel or modify a subscription, please contact us at: support@tryluxeraskin.com. 9. Shipping Luxera Skin ships to many locations internationally depending on availability. Accurate shipping address and phone number are necessary. We are not responsible for delays or missing shipments if incorrect information is provided. For order changes or cancellations before shipment, contact: support@tryluxeraskin.com. 10. Delivery Confirmation Carrier delivery confirmation is deemed sufficient proof of delivery to the cardholder, even without a signature. 11. Money-Back Guarantee / Returns Luxera Skin offers a 90-day return policy on eligible purchases from the date you receive your order, subject to the terms outlined in our Refund & Returns Policy. For full details, please refer to our Refund Policy on the Website or contact support@tryluxeraskin.com. Disclaimer of Warranties EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS PROVIDED ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Limitation of Liability EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL LUXERA SKIN OR ANY OF ITS OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, CONTRACTORS, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR OTHER DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRIVACY POLICY, THE PRODUCTS, OR YOUR USE OF THE WEBSITE OR PRODUCTS. IF, NOTWITHSTANDING THE ABOVE, LUXERA SKIN IS FOUND LIABLE UNDER ANY THEORY, LUXERA SKIN'S LIABILITY AND YOUR EXCLUSIVE REMEDY WILL BE LIMITED TO USD $500.00. Dispute Resolution Any dispute or claim arising from or relating to this Agreement shall be submitted to binding, final, and confidential arbitration before a single arbitrator administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. This arbitration provision is governed by the Federal Arbitration Act ("FAA"). The arbitrator shall apply the applicable substantive law of the State of Wyoming. The arbitrator may only resolve disputes between you and Luxera Skin and may not hear class or representative claims. Opt-Out: You may opt out of arbitration within 30 days of the date you purchased a product or service by sending a letter stating your name, the product purchased, and your intent to opt out to: Luxera Skin – Attn: Legal Department, 33 N Gould St, Sheridan, WY 82801, United States. Indemnification To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Luxera Skin and its affiliates, and their respective officers, directors, employees, contractors, licensors, and agents from and against claims arising out of your breach of these Terms or violation of any law or third-party rights. Electronic Communications You agree we may communicate electronically and that such communications have the same effect as written communications. Assignment You may not assign your rights under these Terms. Luxera Skin may transfer its rights and obligations as part of a merger, sale, or transfer of assets. Severability If any provision is unenforceable, the remainder remains in effect. These Terms and policies referenced form the entire agreement between you and Luxera Skin. Contact Email: support@tryluxeraskin.com Address: Luxera Skin, 33 N Gould St, Sheridan, WY 82801, United States